First-minute coverage
How it works
You buy coverage, not a blank canvas. We configure the gates. Eligible inbound gets a first-minute dial. Humans close.
- 01
Connect
Form or signed webhook. Consent evidence rides with the lead. No consent, no dial.
- 02
Configure
White-glove scripts, qualification, calendars, windows, counsel’s disclosures. Not a DIY canvas.
- 03
Cover
Eligible leads get the first-minute dial. Book, transfer, nurture, or stop — with a reason.
On every eligible lead
Same path, every time. Gates first. Dial only if they pass.
- 1
Ingest
Native form or signed webhook delivers lead fields, UTM, and consent text version.
- 2
Validate
Phone E.164, required fields, campaign mapping. Invalid leads never queue a dial.
- 3
Compliance gate
Consent, quiet hours 23:00–08:00, and campaign rules are hard gates. Blocked leads stay auditable.
- 4
Queue & dial
Eligible jobs hand off to the voice agent for outbound first contact.
- 5
Converse & extract
Natural turn-taking. Structured answers feed the deterministic policy engine.
- 6
Route outcomes
Book calendar, transfer, nurture, or mark not qualified — with reason codes.