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Subprocessors
Last updated: September 2026
Related: Privacy · DPA · Terms · Security
Current processors MinuteOne may use to host and operate the managed first-response platform. Which vendors apply depends on workspace configuration. Email and automation tools are self-hosted where noted. Material changes will be reflected here. This list is an inventory of processors that may run, not a transfer or adequacy opinion.
01Processors
| Name | Purpose | Region (typical) |
|---|---|---|
| Hosting / VPS provider | Application, database, and object compute hosting | Deploy-dependent (not pinned in code) |
| Stripe | Subscription billing, invoices, and payment methods | US / global |
| LiveKit | Realtime voice media and SIP connectivity | Cloud or self-host via LIVEKIT_URL |
| Mailcow | Transactional email | EU (self-hosted where configured) |
| n8n | Workflow automation and lead bus webhooks — optional leftover, only if N8N_LEAD_WEBHOOK_URL set; native hub is default | EU (self-hosted where configured) |
| Deepgram | STT/TTS for US/CA English voices | US |
| Azure Speech | TTS for EU/ROW languages | EU (germanywestcentral when configured) |
| Mistral | EU/ROW LLM/STT/TTS | EU (api.eu.mistral.ai) |
| OpenRouter | Nemotron 3.5 Lightning LLM and Kokoro 82M TTS for US/CA English. Never EU/ROW. | US |
| Kokoro | Optional US/CA English TTS (82M) via OpenRouter. US-cloud, not GDPR. | US-cloud |
| Twilio | Telephony DIDs when configured | US / global |
| Sentry | Optional error reporting | US / global |
| Plausible | Optional analytics (consent-gated) | EU |
| Object storage (S3-compatible) | Call recordings when enabled | Configure RECORDING_S3_REGION=eu-central-1 for EU; EU orgs refuse non-eu* buckets in code |
| Tenant CRM/calendar connectors | HubSpot, Google, Salesforce, Pipedrive, Microsoft — customer-chosen, only if connected | Provider region (customer-chosen) |
| Support LLM (OpenAI-compatible, e.g. opencode.ai) | In-app support chat when enabled | Provider region |
02Which processors apply
US/CA workspaces use Deepgram+Gemma (English); EU/ROW workspaces use Azure+Mistral for STT/TTS/LLM (LiveKit media still global).
03International transfers
US vendors (Stripe, Deepgram, OpenRouter, Twilio, Sentry, and many tenant CRMs) need an SCC or EU–US Data Privacy Framework mechanism. Those tools are not executed in this product. Prefer EU-first hosting — Hetzner Falkenstein/Nuremberg or AWS eu-central-1 — for API, Postgres, Redis, recordings, and LiveKit.